AI Trustworthiness Solution
2026-09-07AI Trustworthiness Solution: Artificial intelligence technology is deeply empowering all industries, helping enterprises improve production efficiency, optimize decision-making and enhance business experience. Meanwhile, challenges such as algorithmic bias, output hallucinations, insufficient system robustness, data security and compliance risks have become obstacles to AI adoption and deployment. Drawing on years of experience in third-party testing and certification, HATEK provides neutral and independent AI trustworthiness assessment solutions for AI products and AI-enabled systems. Through standardized testing and verification, we help enterprises achieve safe, reliable and compliant deployment of AI technologies.
Solution Background
The application of AI technology in business operations keeps expanding. Research data shows that after adopting AI, enterprises can achieve multiple benefits including improved production efficiency, optimized decision-making, manpower substitution, revenue growth, better customer experience and lower operating costs. Nevertheless, technological innovation must be accompanied by trust and security safeguards. Regulators around the world have introduced rules and standards for artificial intelligence, imposing clear requirements on AI systems regarding performance, robustness, fairness, transparency and data security. During R&D, system deployment and market launch of AI products, enterprises need independent evaluation by third-party bodies to identify potential hazards, meet compliance requirements and build market trust.
Service Overview
HATEK is a professional third-party service provider for product testing and certification. We maintain well-equipped testing laboratories in key markets such as the Yangtze River Delta and Pearl River Delta. Our laboratories are established in strict accordance with ISO/IEC Guide 65 and ISO/IEC 17025. We hold CNAS accreditation, CMA inspection and testing qualification, and AQSIQ import/export commodity inspection qualification. We are also accredited as an IECEE CB Testing Laboratory (CBTL) and by the American Association for Laboratory Accreditation (A2LA). We possess hardware and software capabilities for third-party assessment of a wide range of smart products. Building on our existing testing infrastructure, we have extended our services to AI trustworthiness assessment. Following international and domestic AI standards and regulatory frameworks, we conduct comprehensive trustworthiness evaluation of AI systems and deliver objective assessment reports to support product R&D iteration, risk identification, market compliance and commercial trust building.
Core Assessment Dimensions
| Assessment Dimension | Description of Assessment Content |
|---|---|
| Performance & Effectiveness | Verify actual performance metrics of the AI system, check claimed product capabilities, test accuracy, response efficiency and output consistency under normal scenarios to confirm the system meets expected business requirements. |
| Robustness & Anti-risk Capability | Simulate boundary conditions, abnormal inputs and interference scenarios to evaluate the system’s anti-disturbance capability. Verify stable operation in complex real-world environments and reduce risks of abnormal failure. |
| Algorithmic Fairness | Detect whether algorithm outputs contain group bias, identify potential discrimination risks and mitigate unfair results caused by data or models. |
| Output Trustworthiness | Test hallucination risks for generative AI, verify authenticity and factual accuracy of outputs, and assess the probability of erroneous information generation. |
| Data & Privacy Security | Evaluate data governance throughout training, invocation and storage processes. Check whether data collection, usage and retention satisfy compliance requirements and guard against data leakage risks. |
| Explainability & Traceability | Assess the traceability of AI decision logic, review system documentation and risk handling mechanisms, and clarify usage boundaries and fault handling procedures for AI systems. |
| Compliance Alignment Assessment | Benchmark against domestic regulatory requirements, the EU AI Act and ISO international AI standards, identify compliance gaps and provide recommendations for remediation. |
Applicable Subjects
- Hardware products with built-in AI capabilities: smart home appliances, lighting, robots, smart toys, industrial smart devices, etc.
- AI software and application systems: generative AI services, AI-assisted analysis systems, industry-specific AI business platforms.
- AI-enabled businesses across industries: AI application projects in industry, automotive, energy, construction, consumer goods, medical sectors and more.
- Enterprises requiring AI risk self-inspection, R&D due diligence and pre-market compliance assessment.
Service Value
- Proactive R&D risk detection: Identify defects in AI models, data and systems during product development to reduce rework costs at later stages.
- Independent third-party validation: Deliver neutral and objective assessment documents as references for internal risk management and external commercial trust.
- Compliance gap analysis: Identify compliance gaps against global AI regulations and standards to support product iteration and optimization.
- Support commercialization: Help enterprises balance benefits from AI innovation with security risks, enabling safe and trustworthy market release of AI products.
Service Introduction
HATEK’s AI Trustworthiness Solution delivers assessment services based on our existing third-party laboratory system. We do not develop AI algorithm models ourselves and focus on neutral testing and verification. We provide one-stop services including preliminary consultation, testing execution, issue analysis and assessment report issuance. Our services cover intelligent hardware products and AI software systems, helping enterprises seize AI innovation opportunities while avoiding technical and compliance risks.